About

My name is Eugene. I'm a Computer Science graduate. I have plenty of interests, but to keep it short and concise: I work in tech, I like to travel, and I enjoy writing about machine learning and cybersecurity content!

Experience

Long Island University
IT Support Specialist
06/2023 - Now

Configured GlobalProtect on selected users' devices, ensuring secure VPN access and seamless remote connectivity, enhancing overall network security and user productivity.

Utilized Wireshark for in-depth network traffic analysis, successfully diagnosing and resolving complex issues with Cisco Access Points, improving network performance and reliability.

Employed SCCM to remotely access and manage user computers, enabling efficient software installation, detailed troubleshooting, and prompt resolution of various technical issues, reducing downtime and increasing user satisfaction.

Configured and set up syslog-ng on Rocky Linux, creating a logging solution for the network team. Improved monitoring, troubleshooting, and analysis of network events.

Assisted students and faculty with setting up and troubleshooting Duo Mobile on their devices, and managed account resets, ensuring secure and reliable two-factor authentication access.

General Skills

IT Systems & Networks
Understanding of IT systems, networks, virtual desktop environments, and remote desktop technology.

Active Directory & System Administration:
Administration experience using Active Directory, Azure, SharePoint, Office365, Exchange, Zoom, and email filtering systems.

Hardware/Software Troubleshooting
Proficient in troubleshooting hardware and software issues across various platforms, including desktops, laptops, mobile devices, printers, and video conferencing systems.

Operating Systems
Windows 8, Windows 10, Windows 11, macOS

Endpoint Management
Imaging PCs, Secure endpoint disposal, Deploying endpoints (laptops, desktops, printers, phones, mobile devices)

Education

Hofstra University
Bachelor of Arts in Computer Science
2020 - 2023

Suffolk Community College
Associate of Arts in General Studies
2017 - 2020

Certifications

CompTIA Security+

Cybersecurity Skills

Threat Analysis Frameworks
Cyber Kill Chain, MITRE ATT&CK, Diamond Model, Pyramid of Pain

Scripting Languages
Python, Bash, PowerShell

Network Analysis
Wireshark, Network Miner, Zui(Brim)

Memory & Digital Forensics
Volatility, MemProcFs, FTK Imager, Kape

Threat Detection and Response
Sysmon, Elastic SIEM, Splunk(SPL), Yara

Other
PCAP Analysis, Manual log analysis, Email Security (DMARC, SPF, DKIM)